France

1. Community
2. Support Forum
3. URGENT FOLDER LOST

Hi Jonathan,  Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information.   It seems you already have an ...

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• France
• October 07, 2020 18:43
• 0 votes

1. Community
2. Support Forum
3. how can I sort the collaborators on my Box folder by the date they were added?

Hi Annie,  Welcome to the Box Community! There is currently no way to "sort" the list of your collaborators in a folder. A "User Activity" report for Collaborations to see those you invited and acc...

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• France
• October 06, 2020 19:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. Some uploads failed

Hi Eric,  Welcome to the Box Community! When you were uploading to Box, did you receive any sort of pop-up error message with the failed attempt? There are a few troubleshooting tips you may find i...

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• France
• February 26, 2021 20:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive Bandwidth Usage - Can I pause or limit?

Hi Cole, Welcome to the Box Community!  At present, there is no option to pause syncing when working in Box Drive nor a way to limit the bandwidth it uses. However, you have the option to "mark you...

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• France
• October 07, 2020 21:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can I disable notifications for collaborrators but keep mine for a folder I own?

Hi Brandon,  Welcome to the Box Community and thanks for your post in the forum! It's not possible to get exempted from when you disable all email notifications for all collaborator in a folder. If...

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• France
• October 07, 2020 21:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. Folder and Files deleted

Hi Berit,  Welcome to the Box Community and thanks for your post in the forum! If you are part of a Business or higher plan that offers the reporting feature, your admins can help look into this by...

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• France
• October 06, 2020 18:01
• 0 votes

1. Community
2. Support Forum
3. I have cancelled this account

Hi Sarah,  Welcome to the Box Community! I've created a ticket for you and one of our billing representative will reach out to you to help address your questions here. Please check your email for d...

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• France
• October 05, 2020 16:25
• 0 votes

1. Community
2. Support Forum
3. Export tasks to a CSV or XLSX file

Hi Brian,  Welcome to the Box Community! You may export a User activity report for Tasks to see the details of following actions: Assigned a task Updated a task assignment Created a task Please s...

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• France
• October 02, 2020 22:03
• 0 votes

1. Community
2. Support Forum
3. Classifications and external collaborators

Hi Mpochan,  Welcome to the Box Community! Classifications applied to a folder will be visible to all collaborators, that means both managed and external users can see them. You can learn more abou...

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• France
• October 02, 2020 21:09
• 0 votes

1. Community
2. Support Forum
3. Box disappeared folder / files

Hi Donal,  Welcome to the Box Community! Have you tried to search the inside of your Box? Are those folders collaborative contents? If so, they may have been accidentally moved or deleted by your c...

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• France
• October 02, 2020 19:53
• 0 votes