Randy Althoff

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Activity overview

Latest activity by Randy Althoff

  • Randy Althoff commented,

    1. Community
    2. Support Forum
    3. Lost Box Sync Files

    Hello Box Support--where are you? Can anyone help? 

  • Randy Althoff commented,

    1. Community
    2. Support Forum
    3. Lost Box Sync Files

    I had many folders and files in Box Sync for which I do not have any backup and I really need them back. Can someone help? Something unusual happened in the process. I first tried to rename the Box...

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    • Randy Althoff
    • Edited
    • 1 vote

  • Randy Althoff commented,

    1. Community
    2. Support Forum
    3. Lost Box Sync Files

    I have installed Box Drive and uninstalled Box Sync but I have lost all my files from my Box Sync on my Mac. Is there anyway to retrieve these folders and files? I had first tried to rename Box Syn...

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    • Randy Althoff
    • Edited
    • 1 vote

  • Randy Althoff created a post,

    Lost Box Sync Files

    1. Community
    2. Support Forum

    I didn't realize that changing the name of Box Sync on my Mac would remove it from my Finder. Now I have lost access to all of my files from Box Sync.  I discovered that Box Sync is out of date and...

    • Randy Althoff
    • 2 followers
    • 5 comments
    • 2 votes