Venkatesh-Prasad Ranganath
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Activity overview
Latest activity by Venkatesh-Prasad Ranganath-
Venkatesh-Prasad Ranganath commented,
Thank you!
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Venkatesh-Prasad Ranganath created a post,
Reported storage size does not match the actual storage size
CompletedHey Team, While my local Box storage occupies <40GB, Box online reports >51GB with same number of files. Can you please help me understand or fix this issue? P.S.: I posted the same issue (ol...
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Venkatesh-Prasad Ranganath commented,
Hey Team! It has been 5 days since Rona suggested that I wait and the Box online still reports the same number. Can you please fix the issue? Thanks in advance!
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Venkatesh-Prasad Ranganath commented,
Hey Team! It has over 72 hours and the storage is still being accounted incorrectly. Can you please help me understand or fix this issue?
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Venkatesh-Prasad Ranganath commented,
Hey Rona! It has been over 24 hours and the situation remains the same. Can you please help? Thanks in advance!
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Venkatesh-Prasad Ranganath commented,
Hey Rona, Thanks for chiming in! In my case, there has been no change to folder structures over the last few weeks; this is true across all of the synced machines. Also, I seldom use the "Trash" f...
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Venkatesh-Prasad Ranganath commented,
Hey Emily, Thanks for the response. I checked everything you mentioned and it does not address my situation. I suspect it is a Box server-side issue.
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Venkatesh-Prasad Ranganath created a post,
Reported storage size does not match the actual storage size
AnsweredHey Team, While my local Box storage occupies <40GB, Box online reports >51GB with same number of files. Can you please help me understand or fix this issue? P.S.: I am posting this issue for a se...