Aira

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Recent activity by Aira Recent activity Votes
    1. Community
    2. Support Forum
    3. Installation Error

    Hi Amanda,  Welcome to Box Community! This issue would be best addressed by our Product Support. I've gone ahead and created a ticket for you so that an associate can work directly with you on this...

    1. Community
    2. Support Forum
    3. Adding another email throwing an error

    Hi Sanchit,  Welcome to Box Community!  This would be best address by our Product Support team. They'll be in touch with you soon, please check your email for updates. Best!

  • Official comment
    1. Community
    2. Support Forum
    3. Incorrect space

    Hi Drew,  Welcome to Box Community! We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

  • Official comment
    1. Community
    2. Support Forum
    3. Storage indicator

    Hi Athena,  Welcome to Box Community!  To check your storage, go to your Profile>Account Settings>Account>Scroll down to Account Details.  Hope that helps!

  • Official comment
    1. Community
    2. Support Forum
    3. Can't login to my account

    Hi there,  Welcome to the Box Community!  To check, may I please have a screenshot of what it looks like when you login? Looking forward in assisting you. 

  • Official comment
    1. Community
    2. Support Forum
    3. Syncing with multiple computers

    Hi Panos,  Welcome to the Box Community!  Please follow the steps below:  Navigate to the search menu by going to the menu bar and clicking the Box icon. Alternatively, you can use the keyboard...

  • Official comment
    1. Community
    2. Support Forum
    3. Can't upload to shared drive

    Hi there,  Welcome to Box Community!  To isolate the issue, may I please have the screenshot of the error message if there is and the size of the file you're trying to upload? Looking forward in as...

  • Official comment
    1. Community
    2. Support Forum
    3. How do I cancel seats?

    Hi there,  Welcome to the Box Community! To cancel seats, please refer to this article:  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account It will guide you on how t...

  • Official comment
    1. Community
    2. Support Forum
    3. I Year Cancel Request - Still Not done

    Hi Lesley,  Welcome to the Box Community!  I would suggest to follow the procedure in this article: : https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Please let us...

  • Official comment
    1. Community
    2. Support Forum
    3. Account Termination

    Hi there,  Welcome to Box Community!  To cancel your account, please see the procedure in this article: http://: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account  H...