Aira

1. Community
2. Support Forum
3. Reduce Seats to 1 seat

Hi there,  Welcome to the Box Community! I will have to create a ticket for you since this issue should be best addressed by our Billing team. Please check your Inbox for updates.  Thanks!

• View comment
• Aira
• March 21, 2022 07:20
• 0 votes

1. Community
2. Support Forum
3. Box account from a company account to personal

Hi there,  Welcome to the Box Community!  I can confirm that your account has 50GB of storage under an Individual account.  To confirm the file size limit for your account: Log into Box. Click you...

• View comment
• Aira
• March 21, 2022 04:07
• 0 votes

1. Community
2. Support Forum
3. Synch Failed: File Size Exceeded

Hi there,  Welcome to the Box Community!  The file size limit for individual accounts is 250MB. You can increase the file size limit by upgrading your account. You can visit this article for refere...

• View comment
• Aira
• March 21, 2022 00:44
• 0 votes

1. Community
2. Support Forum
3. Can not access my box account in iPhone

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you since this issue needs your personal information. Please check your Inbox for updates.  Thanks!

• View comment
• Aira
• March 21, 2022 00:04
• 0 votes

1. Community
2. Support Forum
3. Own password

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like when you change your password?  Looking forward in assisting you. 

• View comment
• Aira
• March 20, 2022 23:54
• 0 votes

1. Community
2. Support Forum
3. Serial Number for Box Sign digital signatures

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I've created a ticket for you and kindly check your Inbox for update.  Thanks!

• View comment
• Aira
• March 20, 2022 23:15
• 0 votes

1. Community
2. Support Forum
3. Box Drive no longer works on Mac OS Mohave

Hi there, Welcome to the Box Community! For me to check, may I please have the following:  Was there an error message? Could you provide a screenshot? What OS and version are you using? Have you t...

• View comment
• Aira
• March 17, 2022 03:35
• 0 votes

1. Community
2. Support Forum
3. Reduce seats

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I've created a ticket for you and kindly check your Inbox for updates.  Thanks!

• View comment
• Aira
• March 17, 2022 02:16
• 0 votes

1. Community
2. Support Forum
3. I am curious why this happens when I select a file in Box

Hi there,  Welcome to the Box Community!  To better addressed your concern, I will have to create a ticket for you. One of our Product Support specialist will reach out to your soon.  Thanks!

• View comment
• Aira
• March 16, 2022 23:26
• 0 votes

1. Community
2. Support Forum
3. Alert for privileged user activity?

Hi there,  Welcome to the Box Community! This should be best addressed by our Product Support. I've created a ticket for your and kindly check your Inbox for updates.  Thanks!

• View comment
• Aira
• March 16, 2022 07:13
• 0 votes