Aira

1. Community
2. Support Forum
3. Storage indicator

Hi Athena,  Welcome to Box Community!  To check your storage, go to your Profile>Account Settings>Account>Scroll down to Account Details.  Hope that helps!

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• Aira
• January 26, 2022 01:59
• 0 votes

1. Community
2. Support Forum
3. Can't login to my account

Hi there,  Welcome to the Box Community!  To check, may I please have a screenshot of what it looks like when you login? Looking forward in assisting you. 

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• Aira
• January 26, 2022 01:39
• 0 votes

1. Community
2. Support Forum
3. Syncing with multiple computers

Hi Panos,  Welcome to the Box Community!  Please follow the steps below:  Navigate to the search menu by going to the menu bar and clicking the Box icon. Alternatively, you can use the keyboard...

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• Aira
• January 26, 2022 01:09
• 0 votes

1. Community
2. Support Forum
3. Can't upload to shared drive

Hi there,  Welcome to Box Community!  To isolate the issue, may I please have the screenshot of the error message if there is and the size of the file you're trying to upload? Looking forward in as...

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• Aira
• January 26, 2022 00:22
• 0 votes

1. Community
2. Support Forum
3. How do I cancel seats?

Hi there,  Welcome to the Box Community! To cancel seats, please refer to this article:  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account It will guide you on how t...

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• Aira
• January 25, 2022 07:43
• 0 votes

1. Community
2. Support Forum
3. I Year Cancel Request - Still Not done

Hi Lesley,  Welcome to the Box Community!  I would suggest to follow the procedure in this article: : https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Please let us...

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• Aira
• January 25, 2022 07:40
• 0 votes

1. Community
2. Support Forum
3. Account Termination

Hi there,  Welcome to Box Community!  To cancel your account, please see the procedure in this article: http://: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account  H...

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• Aira
• January 25, 2022 07:37
• 0 votes

1. Community
2. Support Forum
3. What does "You removed all applications from your Login Activity List" mean

Hi Lisa,  Welcome to the Box Community!  Resetting your password will clear the "Login Activity" list that appears in your account. It will notify you once you made the action.  Best!  

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• Aira
• January 25, 2022 07:35
• 0 votes

1. Community
2. Support Forum
3. removing a domain from domain management

Hi there,  Welcome to the Box Community!  To remove a secondary email, please see this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail  Please ...

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• Aira
• January 25, 2022 03:34
• 0 votes

1. Community
2. Support Forum
3. Storage Usage is incorrect

Hi Gary,  Welcome to the Box Community!  I've run a script to correct the storage count and it should be updated now.  Let us know if there's anything that we can help. 

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• Aira
• January 25, 2022 02:06
• 0 votes