Jacob Alexander

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Latest activity by Jacob Alexander

  • Jacob Alexander created a post,

    Unable to log in from new devices

    Completed
    1. Community
    2. Support Forum

    When trying to log in from any new device, I am asked to enter 2-step verification. I do receive the text with the code but when I enter I receive an error that reads: There was a problem se...

    • Jacob Alexander
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  • Jacob Alexander commented,

    1. Community
    2. Support Forum
    3. Box Drive Login

    I am also experiencing the very same issue: When trying to log in from a new device, I am asked to enter 2-step verification. I do receive the text with the code but when I enter I receive an error...