Box Status

Collaborator Issue Moving Folders

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Katie Brooks

We are having an issue with collaboration folders. When a user creates and adds us as a collaborator their folder appears in the root of our Box account.

is it possible to move and rename the folder at our end?

If not it means we have a lot of folders in the root and all with names we have no idea who is who.

Thanks

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  • AJ

    Hi Katie,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2726352.

    Please reach out if there’s anything else we can assist with!

    Best,

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