Credit Card Payment Error

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藤井

• 8 novembre 2022 01:06

I trying to enter the BOX, but I can't sign in.

Then, we are trying to update our credit card information and keep getting an error message.

Please I need to pay and recover my files.

 

Thank you.

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  Aira

  • 8 novembre 2022 07:03

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for update. 

  Thanks! 

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  藤井

  • 8 novembre 2022 07:21

  thank you for your reply.

  Where can I access my Inbox?

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