Please disable the 2-step verification function

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ttm.kzm

• 9 novembre 2022 02:37

Please help me access Box.com.

I am unable to log into an account I previously created with my company email address.

This is because the code is being sent to a cell phone that I do not own.

Thank you in advance for your help.

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• 

  Aira

  • 9 novembre 2022 04:18

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

  Thanks!

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