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Unable to accept the invitation of enterprise network

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KT7 - Nguyen Thi Minh Trang

Dear Support team,

I have my account as a business account which belongs to my company. My manager send me an invitation to join my department network, i press the "Accept invitation" button but nothing happens. The admin contact has not changed. I have no idea what to do now.

Please reply me asap. Thanks!

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  • France

    Hi Nguyen, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly. Kindly check your email for details and updates!

    All the Best, 

     

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  • Javier Contreras

    Anyone figure this issue out?  I am having the same exact issue. 

     

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