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How to recover files deleted from Box Drive

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Lorena Kelly

It took me forever to figure this out so thought I'd post the solution.

 

Restoring a file you deleted (locally) while working in Box Drive

I am the admin for our account, so this works for me as Admin.

Login to Box through a browser and go to Admin area.

Go to Content > Content Manager

Click on the user name who deleted the files or filter to the user name

At the bottom of their files there is a TRASH folder. Click on it.

Most-recently-deleted files will be at the top. Checkmark the ones you want to recoever then click RESTORE.

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    As per checking, it looks like your issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    All the best!

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