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Box Status

No access for Spanish domains

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Alicia Delgado

Hello,

 

We're using The Box to show our clients presentations, therefore they need to sign in The Box, but they don't even receive the invitation. All of them have .es addresses, so we assume that there is a problem with Spanish domains. It's important to solve it asap because our clients need the access to this presentation urgently. 

Please, could you please check which is the problem with .es addresses?

Colleagues from Italy reported the same problem with .it domains.

 

 

Thanks

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Commentaires

1 commentaire

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  • France

    Hi Alicia, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

    All the Best, 

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