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Adding collaborators

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Hello I hope someone can help me. Everytime I try to add collaborators to a folder on box a red error message appears saying "There was a problem completing your request please try again" Does anyone have any ideas what I am doing wrong? Thank you in advance. 

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    For me to check, may I please have the screenshot on how are you adding the collaborator? 

    Looking forward in assisting you.

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  • yocasta sanchez

    Hi 

     

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  • yocasta sanchez

    How to I add a member to my account? 

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