Box Status

Won't allow BOX to install on computer

Répondu
S’abonner
New post
Mathew Revell

I keep getting this message when trying to install BOX.  I uninstalled because it stopped working and now cannot reinstall.  I also cannot upload any files on the web version.  I am in Saudi Arabia on a mobile network.

0

Commentaires

1 commentaire

Date Votes
  • Aira

    Hi there, 

    Welcome to the Box Community! 

    Please try this troubleshooting steps below and let me know how this goes!

    • Click Start and search for Internet Options
    • Go to the Advanced tab
    • Scroll down to the TLS options.
    • Please disable TLS 1.0 and enable both TLS 1.1 and TLS 1.2


    More about TLS can be found here.

    Thanks!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.