Box Status

No access to Authenticator App

Terminée
S’abonner
New post
Brian Erichsen

Hi,

I never activated 2FA, but BOX askes for a six digit authentification code. (I never even activated / verified my mail)

How can I deactivate 2FA or change it to a phone code, if I can't access this account?

Thank you,

0

Commentaires

1 commentaire

Date Votes
  • Aira

    Hi there, 

    Welcome to the Box Community! 

     I have created ticket for you since this issue needs personal information. Kindly check your email for updates. 

    Thanks!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.