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Why has Box taken over my files?

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Chris Battle

Recently, document files on my PC have been taken over by Box.  When I try to open a file, I get a Box window which says I need to have java script.  But those files have never had anything to do with Box!

My account shows that I only uploaded 2 files, and that was in 2019.

How can I get rid of Box?  Or at least to get its hands off my files!?

 

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1 commentaire

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    For me to check, may I please have a screenshot of what it looks like on your end? Have you checked your Trash folder? 

    Please be advised that we don't have capability to take over user's file. 

    Thanks! 

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