Sign In using Google and creating a password to access a secure document
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When I signed up for Box, I used sign in using Google. A document that is being shared with me requires a secure password. I found that it looks like I do not have a password on the account. When I click "create a password," I always get an error message. I am unable to access the document until I have a secure password, and nothing I do (even using my Google password) allows me to change or create a password. Any help would be greatly appreciated.
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Hello there,
Welcome to the Box Community!
Please try to request for a password using Box. You may use the link below:
https://account.box.com/login/reset?redirect_url=%2F
Please let me know how it goes.
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