Cannot create a new password
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I need to create a password in order to CHANGE my password that is requested to view the file that was sent to me. When I create a password in my account I get an error.
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Hi Priscilla,
Welcome to Box Community!
If you haven't tried it yet kindly use the link app.box.com/reset to generate a new password reset link. As you receive the password reset email please create a new password.
Hope it helps! Let us know if you need assistsance.
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