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Not able to Extract the trash data for a user under legalhold

S’abonner
Nouvelle publication
Sai Vamsi
  • Modifié

Hi Team,

 

We are not able to extract data from trash for a user who is under legalhold,below is the process which we have followed:

  1. Logged in admin user and created a user(say username as joe) .
  2. Now logged into joe user and added  file1 and  folder1.Added file2 in folder1.
  3. Created a legal hold policy(say policy name as joePolicy) and added joe to joePolicy by using admin credentials.
  4. Again logged in as joe and deleted file2 from folder1 and added a new file3 in folder1
  5. While extracting data using API endpoints(https://api.box.com/2.0/files/:file_id/ and https://api.box.com/2.0/folders/:folder_id/) We are not able to collect data that has been deleted.

 

Could you please provide your inputs on the same.

 

Thanks,

Sai Vamsi.

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