Opening Files

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Louis Wapler

• 26 mars 2021 15:21

Dear all,

I have the ability to open any sort of files (pptx, doc, excel) with the online solution - the option to open the file on the desktop is unavailable.

Could someone kindly assist,

Cheers

Louis

0

• 

  France

  • 26 mars 2021 19:38
  • Modifié

  Hi Louis, 

  Welcome to the Box Community!

  To be able to edit your Box files using your desktop applications, you would need to install

  Can you confirm if  Box Tools is installed but running? Here's an article on how to check on these:

  • https://support.box.com/hc/en-us/articles/360043695154-How-to-Check-if-Box-Tools-is-Installed-and-Running 

  If you need further assistance, you may reach out to our support team by clicking on the “Contact Support” link just above this page.

  Best,

  0

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