Box Sync is unable to connect to Box even when internet is OK

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Daliparthy Sudhakar

• 4 avril 2021 12:53

Box Sync is unable to connect to Box even when internet is OK. Please restore immediately. [personal information--redacted]

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• Commentaire officiel

  

  France

  • 5 avril 2021 19:09

  Hi Daliparthy,

  Welcome to the Box Community and thanks for your post in the forum!

  Have you checked out this support article on how to resolve this error message?: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box

   

  If you are still having issue connecting to Box after following this article, you may reach out to our Product support team by clicking on the “Contact Support” link just above this page.

   

  Best,

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