FTP not working after account upgrade

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  • France

    Hi Jeff, 

    Welcome to the Box Community!

    FTP is available to business and enterprise accounts — except trial accounts — for bulk migration of data. Unfortunately, it is not available for personal accounts (free or pro).

    More details can be found in this article on Using Box with FTP: https://support.box.com/hc/en-us/articles/360043697414-Using-Box-with-FTP-or-FTPS 

    Thanks for your question and let us know how else we can help!

    Best,

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