Can't acces files on desktop if there is no network connection

S’abonner

New post

Box User

• 6 juin 2021 15:56

As mentioned. If My laptop is not connected to the netwok, non of my files are accesibles on the laptop that I place them on. The icons get a red X. 

This didn't happen with previous version of box sync.

Thanks

0

• 

  France

  • 7 juin 2021 21:39

  Hi there, 

  Welcome to the Box Community!

  This would be something our Support team can investigate with you and it seems you already opened a ticket for this issue and worked with a teammate who helped resolved this for with you.

   

  If you have any follow up questions or need further assistance, please continue working with them.

   

  Thanks for your patience and for participating in the forum!

   

  Best,

  0

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