Notification not received - File upload thru Formstack?

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  • Rona

    Hi Daniel, 

    Welcome to Box Community and glad to help! 

    If your test upload triggered a notification in your folder. Can you share some details concerning your workflow? How do you upload files using Formstack on Box? 

    Can you walk me through your each steps? 

    Thanks for posting! 

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  • Daniel Hazard

    The point was that I DID NOT receive a notification when it is clearly setup to receive a notification when anything is uploaded into my folders. So what would be the reason for that? Here is the formstack form (trial only takes small files): https://roedentallab.formstack.com/forms/chrome

    So the connection works because files have been uploaded to box, I just want to know why it didn't trigger a notification.

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  • Rona

    Hi Daniel, 

    Good day! 

    I've opened a new ticket to have our Product Support team to get a closer look. We'll get in touch to you through email and please keep an eye to your email. 

    Stay well! 

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  • Daniel Hazard

    Thanks - we can't commit to the product until we know whether this works

     

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