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Error while changing password

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Jon Harcey

I am trying to set a password, but each time I get an error toast that says "There was a problem changing your password." Please advise how I can create a password.

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3 commentaires

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  • Rona

    Hi Jon, 

    Welcome to Box Community and glad to help! 

    I created a ticket and someone from Product Support will get in touch to assist with your password reset and login issue.

    Please keep an eye to your email. 

    Thanks for posting! 

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  • Zaccari Scalzi

    Rona can please do the same for my account. I created it using my Gmail account and need to change to username & password.

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  • Evan Cisneros

    It would be good if you can actually post the solution..

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