Rona

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  • Total activity 11882
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  • Followed by 2 users
  • Votes 7
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Activity overview

Latest activity by Rona

  • Rona commented,

    1. Community
    2. Support Forum
    3. Box Desktop App failed to launch

    Hi there, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  At...

  • Rona commented,

    1. Community
    2. Support Forum
    3. back up code to log in

    Hi Nick, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

  • Rona commented,

    1. Community
    2. Support Forum
    3. I have a business account. I don't see option to call Box Support.

    Hi Alan, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

  • Rona commented,

    1. Community
    2. Support Forum
    3. Password

    Hi Brad,  Welcome to Box Community and glad to assist! Kindly change your password using the following instructions. Visit https://app.box.com/reset and enter the email address associated with you...

  • Rona commented,

    1. Community
    2. Support Forum
    3. Cannot Create Account After Accepting Invite

    Hi Ahmet,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions.  We'd love ...

  • Rona commented,

    1. Community
    2. Support Forum
    3. Issue with co-admin's account file access

    Hi there,  Welcome to Box Community and glad to assist!  We suggest that you seek advice from our Developer team through forum.box.com.  Thanks for posting! 

  • Rona commented,

    1. Community
    2. Support Forum
    3. <email redacted>

    Hi Wanida,  Welcome to Box Community and glad to assist! Please let us know in this forum if you have questions regarding your Box account.  We'd love to further assist! 

  • Rona commented,

    1. Community
    2. Support Forum
    3. My storage is full, 9.8 GB, but it's almost empty

    Hi Ivan,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

  • Rona commented,

    1. Community
    2. Support Forum
    3. Deactivated User

    Hi Danny, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  At...

  • Rona commented,

    1. Community
    2. Support Forum
    3. Signing and signing log

    Hi Eric,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!