Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Broken Link

Répondu
S’abonner
New post
Katie Talley

Hello,

I use box for professional purposes and for security reasons had applied a password to limit access. I started getting reports that this link was not working and individuals would be brought to the login requesting a password, but once entering the password would see this: When logging into box to check the link settings, I can no longer change or update the password - it is locked. I am the owner of the folder so I'm not sure why I cannot fix this. Help would be appreciated!

1

Commentaires

1 commentaire

Date Votes
  • Aira

    Hi there, 

    Welcome to the Box Community! 

     This error usually appear when the owner of the file/ folder removed you as a collaborator or the shared link has expired. You may need to check for the file name and contact the owner of the files. 

    Thanks!

    -1
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.