Box Status

Authenticator app

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Amy Clark-Stasiw

I have a box account but never set up the 2 step verification.  I can get as far as entering the 6 digit code - but I don't receive anything.

I can't get to my account to add this level of security.  Can someone help me log into my account?  thank you.  Amy Clark-Stasiw

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  • Rona

    Hi Amy, 

    Welcome to Box Community and glad to assist with your login issue. 

    To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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