Download fails at 63% - cannot connect to proofpoint isolation

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Ashley Gallegos

• 12 juin 2023 19:32

Tried to find a way to submit a help desk ticket.

 

Followed all the level 1 tricks, IE. tried chrome, cleared cache. Large 75mb file download fails.

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  Rona

  • 30 juin 2023 21:12

  Hi Ashley. 

  Welcome to Box Community and glad to help! 

  You may run these preliminary troubleshooting steps to fix your download issue. 

  Hope it works! 

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