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Palmeirex

At the moment I don't have any files in my box.
However, I have a notification of 38.6 gigs occupied, out of 50 available.
I would like to know how I can proceed to have the 50 gigs completely available.

 

Best regards.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

    Hope it helps! 

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