TRYING TO UPGRADE

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Lance Miller

• 26 juin 2023 18:14

I'm trying to upgrade from a free account, but get this error:

 

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

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  Meadow View Estates

  • 26 juin 2023 19:15

  The same thing is happening to me

   

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  Lance Miller

  • 26 juin 2023 19:51

  I've emailed billing, but have not heard back yet.

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  Rona

  • 27 juin 2023 20:28

  Hi Lance, 

  Welcome to Box Community and glad to help! 

  You may contact our Sales team for assistance and you could just visit this link - https://www.box.com/pricing. 

  Hope it helps! 

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