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Changed my password lost all my connections.

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Adam Mc

I had to change my password because I forgot it whilst I am away from my computer, and it just disconnected my 1000+ connections. How can I undo this? can support help? I cant access my PC';s to fix this until im home from my holiday, but its effecting our business :(

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  • Adam Mc

    I just read that if you contact support fast enough they can reverse the disconnection and put it back to how it was BEFORE the password reset! Please help! Feel free to call or email

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  • Rona

    Hi Adam, 

    Welcome to Box Community and glad to help! 

    I'm afraid we can't undo or reverse your change of password. 

    Let us know in this forum if you have additional questions. Stay well! 

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