deceitful charges

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Laurie LeClair

• 2 juillet 2023 14:25

Your plan shows $5.00 a month, but AFTER I entered credit card information, and confirmed, you charged me $180.00.... This is a scam.

Cancel this, please. 

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• 

  Rona

  • 4 juillet 2023 14:03

  Hi Laurie, 

  Welcome to Box Community and glad to assist! 

  Thanks for bringing this to our attention and we'll help you address this promptly.  Meanwhile, to get to the right support please contact our billing team via billing@box.com, however if you're decided to completely end our subscription please email us at cancel@box.com. 

  Thanks for posting! 

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