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download and upload problem

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Maryam Karimi

Since about 10 days ago, it is not possible to download and upload for me. I took into account all the common Issues with Downloading Files and Uploading that is available in box support files, but without changing the level of my access to the files, this problem has been created.

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  • Rona

    Hi Maryam, 

    Welcome to Box Community and glad to help! 

    Is there an error message that's keeping you from uploading and downloading your files? 

    We'd love to further assist! 

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  • Maryam Karimi

    Yes, unfortunately there is still a problem and it is not possible for me to use the box data!

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