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Restore folder error

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Gustav Cederblad Stamnes

I am trying to restore a file I accidentally moved to the trash but keep getting the error "The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."  How long does this take?  Anyway to bypass?

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  • Rona

    Hi Gustav, 

    Welcome to Box Community and glad to help! 

    To assist with your folder recovery, I opened a new ticket and a member of our team will contact you through email. 

    Please keep an eye out and stay well! 

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