Box Status

Unable to edit as external user

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David Melaugh

I am an "Editor" (and have also tried this as "Co-Owner") as an external user on a share from a vendor.  I am not able to make any changes to the share.  (For example, the "New +" button is greyed out with the message "You do not have permission to upload or create items in this folder.")  I am on a Mac and have tried this within the Box application/Finder, in Safari, and in Chrome.

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  • Rona

    Hi David, 

    Welcome to Box Community and glad to assist! 

    A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email. 

    Thanks for posting! 

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