Verification Link in Email Expires Seconds After Receipt

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  • Nate

    Just checking that the length of time between when the link is sent and received does not exceed 3 hours?

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  • nXu-Box

    Correct. The length of time is between 0-2 minutes in both cases. 

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  • Nate

    For the heck of it, can you have one of them right-click & copy the link and then paste into an incognito session in their browser?  That can help identify if it is a cookie issue.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help!

    Please generate a new one and please go over to this link. 

    Hope it helps!

     

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