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Account Access

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Rashad Smith
Hello! I need assistance gaining access to my original Box account. About a week ago, I was forced to log back into my account after an update. The company I work for (MAA) had my original account listed under an alternate email name. I am know unable to access my original account with my credentials and I’m afraid of losing almost 3 years of data. Can someone please assist?
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  • Rona

    Hi Rashad, 

    Welcome to Box Community and glad to help! 

    I  opened a new ticket and a member of our team will get in touch via email. Please keep an eye out. 

    Thanks for posting! 

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  • Rashad Smith

    Thank you!

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