Box Status

cannot access or download my files

Répondu
S’abonner
New post
team yingur

I cannot access the files on my account. I cannot access it through the online portal. I cannot download them. When I click "download" it does nothing. When I log into my account on my desktop machine it shows the files but when I try to click them it gives me an error saying it failed to contact the server.

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community and I'm here to help! 

    Can you confirm your current Box version and your Operating System? 

    We'll await for your reply! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.