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Need to have Storage Script run on my Box Account

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Bill Evans

I have the dreaded mismatch between storage and available space on my box account. Please run the script so I can continue to utilized my Box service for my business.  Thanks,.

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3 commentaires

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  • Rona

    Hi Bill, 

    Welcome to Box Community and I'm here to help!

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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  • Insource Admin

    Hi Box team,

    I'm having an error with a user account not being able to upload a file due to error message "account storage limit reached'. However, the user only has 70 MB of their allotted 10 GB used so far.

    Please help as soon as possible. If you need to reach me directly, please contact my email Rgrochowski@insourceservices.com

    Thank you,

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  • Bill Evans

    Please rerun the storage clean up script on my account, again. It's grossly over estimating my storage. This issue really affects my use of Box and has me looking for a alternate solutions.

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