Incorrect storage - please run script!

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Box User

• 15 août 2023 15:15

Hi there, please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect.

I reorganised some folders and deleted a lot of duplicates in order to free some space - despite of that I'm now even 12GB (!!!) over the limit.

Thanks.

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  Rona

  • 15 août 2023 18:45

  Hi there, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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