Need help to reactivate account for an collaborator

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  • Rona

    Hi Wei, 

    Welcome to Box Community and glad to help! 

    You may have the affected user to contact his Primary Admin instead. At this rate, It's his Admin who could  reactivate his Box account. 

    Thanks for posting! 

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  • Wei Liu

    Hi Rona,

    Thanks for the response.

    How to check who is the Primary Admin for his account?

     

    Thanks, Wei

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