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  • zeux

    Where can I get this script?

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  • zeux

    I have the  same problem of incorrect free space. How to solve it?

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  • Psi Andromeda
    • Modifié

    According to this article we can ask customer support to run the script.

    Please do it on my account.

    Also a button in Account Settings to do it ourselfs would be nice.

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  • Rona

    Hi there, 

    Welcome to Box Community and I'm here to help!

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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  • zeux

    Hi!

    My free space is still incorrect!  Pleasae. correct it!

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