Storage full, please run code

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Charles Lipper

• il y a 1 an

Hello. Can you please run the code for my account to free up my storage? It says it is full but has very little actually stored.

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  Rona

  • il y a 1 an

  Hi Charles,

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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  Africondo Eddie

  • il y a 1 an

  Hello, can you please do this for my account as well? Experiencing the same issue.

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