Android phone not seeing box files in the past two weeks.

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  • Rona

    Hi Kerri, 

    Welcome to Box Community and glad to help!

    Can you try these basic troubleshooting steps? 

    • Log out and log in from your Mobile Application. 
    • Restart your mobile device. 
    • Uninstall and re-install your Mobile Application. 

    Hope it works! 

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