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File data disappearing when I move them from folder to folder.

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Mike Innes

When I move a file from one folder to another the actual file "name" and "date" show up but the "size" is 0 B.  When I click on the file, nothing opens.  The file was fine in the initial folder.  How do I fix this?

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  • Rona

    Hi Mike, 

     

    Welcome to Box Community and glad to help! 

     

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

     

    Thanks for posting!

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