Locked File

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Martin Cawte

• 5 octobre 2023 05:47

A file has been locked, I am the admin and I can't seem to unlock it...  Its just greyed out.

Strangely, on my iPad which is the same account logged in I can access the file, but on my Mac I can't.  

What is the fix here...

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• 

  Rona

  • 6 octobre 2023 14:40

  Hi Martin, 

  Welcome to Box Community and glad to help! 

  We have created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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