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Password reset e-mail does not receive

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Ayumi Fukumoto

Hi,

One of my accounts encountered that password reset e-mail does not received. The account is [information redacted]. Could you please check regarding this accounts issue?

Please let me know if you have any concerns or questions.

Cheers,

Ayumi

 

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  • Rona

    Hi Ayumi, 

    Welcome to Box Community and I'm here to assist! 

    We have created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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