All my files are disappeared from particular folder. Immediate help required to recover.

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Sonal Kokil

• 14 octobre 2023 10:40

All my files are disappeared from particular folder. Immediate help required to recover.

 

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  Rona

  • 16 octobre 2023 19:37

  Hi Sonal, 

  Welcome to Box Community and glad to help! 

  You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team so we could assist. 

  Thanks for posting! 

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  Sonal Kokil

  • 17 octobre 2023 05:41

  Thanks Rona. I raised incident INC9767631 with help of my internal team but it is not resolved yet. Request you if it is possible to expedite it. 

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